Privacy Policy
Last Updated: 15 August 2026
Champions Mind Lab (“CML”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Champions Mind Lab collects, uses, stores, shares, and protects information when you visit or use our website, online platform, coaching services, programs, resources, assessments, and related services (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
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1. Information We Collect
Depending on how you use our Services, we may collect the following information:
A. Information You Provide
When you create an account, contact us, register for a program, book a session, or use our Services, we may collect:
- Full name
- Email address
- Mobile/phone number
- Date of birth or age, where required
- Sport or athletic discipline
- Athlete/player information
- Profile photograph
- Account login information
- Coach or professional information
- Program and session preferences
- Information submitted through forms, assessments, questionnaires, or feedback
- Communication and support requests
- Information required to process bookings and enrollments
Please do not submit information that is unnecessary for the requested service.
B. Payment Information
When you purchase a CML program or service, payments may be processed through third-party payment providers.
CML may receive limited transaction-related information such as:
- Payment status
- Transaction/reference ID
- Order or enrollment information
- Payment date and amount
CML does not intentionally store complete debit-card, credit-card, CVV, UPI PIN, or banking credentials on its own servers.
Payment information may be processed by the applicable third-party payment provider according to its own privacy policy and terms.
C. Information Collected Automatically
When you use our website or platform, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Login and session information
- Approximate usage information
- Date and time of access
- Cookies and similar technologies
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2. Information Collected Through Google or Other Login Services
If you choose to sign in using Google or another supported authentication provider, we may receive information permitted by that provider, such as:
- Name
- Email address
- Profile picture
- Account identifier
We use this information to create and manage your CML account and provide the requested Services.
We do not receive your Google password.
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3. How We Use Your Information
CML may use your information to:
- Create and manage your account
- Provide coaching and mental performance services
- Enroll you in programs
- Schedule and manage sessions
- Provide access to purchased services and resources
- Communicate with you about your account or services
- Process payments and transactions
- Respond to enquiries and support requests
- Send service-related notifications
- Improve our website, platform, programs, and user experience
- Prevent fraud, misuse, unauthorized access, and security incidents
- Maintain business and technical records
- Comply with applicable legal and regulatory requirements
- Send marketing or promotional communications where permitted and where required consent has been obtained
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4. Athlete and Performance Information
CML may collect information voluntarily provided by athletes or clients for the purpose of delivering performance coaching, assessments, programs, and related services.
Such information may include performance-related responses, goals, preferences, training information, assessment responses, and feedback.
This information will be used only for legitimate purposes connected with the Services and will not be publicly disclosed without appropriate authorization, except where disclosure is required or permitted by law.
CML is not a medical or clinical treatment provider unless a particular service is expressly stated otherwise. Information submitted to CML should not be treated as a substitute for professional medical care.
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5. Legal Basis and Consent
Where applicable, CML will process personal data in accordance with applicable Indian data-protection laws.
Where consent is required, we will seek consent through an appropriate notice or consent mechanism.
You may withdraw consent where applicable. Withdrawal of consent may affect our ability to provide certain Services that depend on the relevant information.
India’s Digital Personal Data Protection framework requires personal data processing to be carried out for lawful purposes and includes requirements relating to notice and consent.
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6. Sharing of Information
CML does not sell or rent your personal information for money.
We may share limited information with trusted third parties where reasonably necessary to provide the Services, including:
- Payment processors
- Cloud hosting and infrastructure providers
- Email and communication service providers
- Authentication providers such as Google
- Video-conferencing or meeting platforms
- Website analytics and security providers
- Professional service providers
- Coaches or authorized CML team members involved in delivering Services
- Government authorities or law-enforcement agencies where legally required
Third-party service providers may process information according to their own terms and privacy policies.
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7. Coaches, Team Members and Service Providers
Where necessary to provide a program or coaching service, relevant information may be made available to authorized CML coaches, staff, or service providers.
Access should be limited to information reasonably necessary for performing their assigned responsibilities.
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8. Data Security
CML takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service can guarantee absolute security.
Users are responsible for keeping their account credentials confidential and should immediately contact CML if they suspect unauthorized access to their account.
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9. Data Retention
CML retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing Services
- Maintaining account records
- Completing transactions
- Resolving disputes
- Maintaining business records
- Meeting legal, accounting, tax, or regulatory requirements
- Preventing fraud and security incidents
When information is no longer reasonably required, CML may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
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10. Your Rights and Choices
Subject to applicable law, you may have rights relating to your personal data, including the ability to:
- Request information about personal data held by CML
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request assistance regarding your personal data
- Raise a complaint regarding the processing of your personal data
Requests may be submitted using the contact details provided below.
CML may need to verify your identity before processing certain requests.
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11. Cookies and Similar Technologies
CML may use cookies and similar technologies to:
- Keep users logged in
- Remember preferences
- Maintain website functionality
- Understand website usage
- Improve performance and security
- Measure marketing or website effectiveness
You can control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
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12. Marketing Communications
Where permitted by applicable law, CML may send promotional communications about:
- New programs
- Coaching services
- Events
- Courses
- Resources
- Offers
- CML updates
You may unsubscribe from promotional emails or request that CML stop sending marketing communications.
Service-related communications, such as account, payment, booking, or security notifications, may still be sent where necessary.
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13. Third-Party Links
Our website may contain links to third-party websites, applications, payment services, social media platforms, or other resources.
CML is not responsible for the privacy practices, security, content, or policies of third-party services.
We encourage users to review the privacy policies of those third parties before providing personal information.
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14. Children's Privacy
CML services may involve athletes who are minors.
Where a service involves a child or minor, CML may require appropriate consent or authorization from a parent or lawful guardian as required by applicable law.
CML does not knowingly seek to collect unnecessary personal information from children.
If you believe that a child has provided personal information without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
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15. International Data Processing
Some third-party service providers used by CML may process or store information outside India.
Where applicable, CML will take reasonable steps to ensure that such processing is conducted in accordance with applicable laws and contractual or security requirements.
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16. Data Breach and Security Incidents
If CML becomes aware of a personal-data security incident requiring notification under applicable law, CML will take appropriate steps to investigate, contain, mitigate, and notify relevant parties or authorities as required.
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17. Changes to This Privacy Policy
CML may update this Privacy Policy from time to time to reflect changes in:
- Our Services
- Technology
- Business practices
- Applicable laws and regulations
- Data protection requirements
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the Services after an update may be subject to the revised Privacy Policy, to the extent permitted by applicable law.
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18. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:
Champions Mind Lab (CML)
Founder: Aditya Kumar
Email: [championsmindlab@gmail.com]
Phone: [7275692722]
Website: [www.championsmindlab.in]
Address: [A 450 New Ashok Nagar, Delhi, India]
For privacy-related requests, please mention “Privacy Request” in the subject line of your communication.
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19. Consent and Acknowledgement
By using the CML website or Services, you acknowledge that you have read and understood this Privacy Policy.
Where applicable, CML will obtain the consent required for processing personal data before or at the time such data is collected.
Champions Mind Lab — We Train Towards Success .